DISTRIBUTION · E-COMMERCE · RETAIL

Build your brand in Singapore with a local operating partner

From market entry to everyday operations, W Network helps brands build their local presence through distribution, e-commerce, retail, marketing and fulfilment.

Singapore headquartersMalaysiaPhilippinesShenzhen
60,000+sq ft of warehouse space
25,000+orders handled per month
6major e-commerce platforms
9consumer categories

Regional footprint

Global reach.
Local execution.

Our core focus is helping brands land smoothly in Singapore while reducing the cost and complexity of local operations.

Regional hub Singapore Headquarters
  • Regional officeMalaysiaMarket development
  • China officeShenzhenSupply-chain coordination
  • Regional officePhilippinesMarket development

Your local operating team

From market entry to daily operations

01

Market entry

Local planning, launch preparation and compliance.

02

Channel development

Sales and distribution channels built for the market.

03

Daily e-commerce

Orders, listings, campaigns and customer service.

04

Retail management

Physical stores, staff and sell-through support.

05

Compliance

Operations aligned with Singapore requirements.

Our role

The bridge to sustainable sell-through

We act as the local distributor and operator behind your brand.

Global brandsManufacturers seeking overseas growth
W NetworkFulfilment, sales and marketing
Local marketsOmnichannel retail and SEA consumers

Category coverage

Across nine consumer categories

Focused category expertise, supported by one connected local operating team.

  1. 01Electronics
  2. 02Smart appliances
  3. 03Phone accessories
  4. 04Home electronics
  5. 05Lifestyle
  6. 06Furniture and tools
  7. 07Automotive and security
  8. 08Personal care
  9. 09Outdoor
01

Certification

Compliance-first market entry support

We help partners meet Singapore requirements and launch smoothly.

  1. Safety MarkCertification support
  2. IMDACertification support through group or subsidiary capability
  3. DocumentationPreparation and submission
  4. Local alignmentSupport for a smooth, compliant launch
02

Logistics and customs

China-to-Singapore transport

From the factory and port to customs clearance, container haulage and local storage.

  1. 01China factoryProduction & packing
  2. 02Export portExport preparation
  3. 03Ocean freightChina to Singapore
  4. 04SG customsImport clearance
  5. 05Inland haulageContainer collection
  6. 06Local warehouseStorage & fulfilment
03

Local warehousing

Local infrastructure built to deliver at scale

60,000+sq ft warehouse space
25,000+orders handled each month
04

KOL marketing

Campaigns with local relevance

End-to-end creator campaigns designed to drive awareness, engagement and measurable conversion.

Content creation
Script, shooting, editing and localisation
Creator network
Trusted local KOL partners with consistent output quality
Conversion distribution
Boosting, retargeting and platform campaign integration
Examples from W Network KOL marketing campaigns
Livestream campaigns for W Network partner brands
01Livestream campaigns
Roborock creator campaign examples
02Roborock creator work
Additional Roborock creator campaign examples
03Product education
Creator campaigns for Deerma, Hohem and lifestyle products
04Multi-brand campaigns
Creator campaigns for Hohem, Laifen and personal care products
05Lifestyle content
TikTok creator campaigns for personal care products
06Social-first content
05

Online channels and offline retail

Your brand, wherever customers shop.

Platforms operated by W Network

  • Shopee
  • Lazada
  • TikTok Shop
  • Amazon
  • KrisShop
  • iShopChangi
  • Daily store operations
  • Campaign execution
  • Content and livestreams
  • Fulfilment and support
Digital marketing channels supported by W Network

Localised omnichannel marketing

Campaign operations shaped for Singapore audiences

  • Paid advertising and content production
  • Performance campaign operations
  • KOL collaboration and livestream enablement
  • Local storytelling for Singapore audiences

Offline sales channels

Established retail relationships and on-the-ground execution

KA retail, in-store activation, promoter programmes, trade shows, pop-ups and product experience setups.

KA retail networkEstablished Singapore touchpoints
Retail channels including Tangs, Best Denki, Gain City, FairPrice, Funan, Mustafa, Courts, Harvey Norman, Audio House and Roborock
W Network team at a Roborock consumer event
01Events and activations
Roborock branded retail store operated with W Network
02Branded retail spaces
01

Exhibitions

Product demonstrations that generate leads and build trust.

02

Own stores

Dedicated spaces for product education and customer engagement.

03

Pop-ups

Flexible retail activations for campaigns and new product launches.

W Network offline launch, demonstration and retail events

Success story

Roborock Singapore

From November 2024 to November 2025, the partnership combined e-commerce operations, campaigns, retail touchpoints and local customer support.

$4.3Mincrease in GMV
209%growth in website traffic
Roborock marketplace rankings and sales campaign results

Strategic brand partnerships

Brands supported by W Network

Trusted across consumer technology, home and lifestyle categories.

Xiaomi
Solove
Enchen
Moyu
Xiaovv
Microhoo
MIIIW
Deerma
Roborock
Hohem
Laifen

Retail footprint

Store locations and retail reach across Singapore

Own stores and established retail touchpoints support product discovery, education and conversion.

Map of W Network store and retail locations across Singapore

Dedicated local service

Protecting the customer experience and your brand reputation

  1. Pre-sales supportProduct questions, specification clarification and local expectations
  2. Order and deliveryStatus updates, delivery coordination and SLA visibility
  3. Returns and exchangesPolicy execution, reverse logistics and customer experience
  4. Feedback loopIssue tracking and insights returned to brand teams

Connected local operations

One team, from delivery to final handover

Explore the operational services that keep every customer and brand touchpoint consistent.

Delivery service

Business-to-person delivery process

A coordinated flow from purchase order to safe receipt.

01

Order placed

The buyer sends a purchase order to the supplier.

02

Warehouse consolidation

Items are picked, packed and grouped for efficient shipment.

03

First-mile delivery

Goods move from the warehouse to a logistics hub or sorting centre.

04

Receiving

The buyer checks and accepts the goods.

09

Partnership discussion

Let’s build your Singapore growth together

Tell us about your brand, channel priorities and launch timeline.

  • Local market expertisePractical support shaped for Singapore.
  • Connected executionOne team across channels, operations and service.
  • A clear next stepShare your priorities and we’ll map the right approach.
Singapore headquarters
Start a conversationTell us where you want to grow.

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