Warranty & after-sales
Covered by our local warranty policy.

APPLICABLE MODELS
Roborock S7 MaxV Ultra S7 Pro Ultra / S7 Max Ultra S7 Max Ultra S8 Pro Ultra / S8 Pro Ultra S8 MaxV Ultra / S8 MaxV Ultra / S8 Max V Ultra (R&D) S8 Max Ultra / S8 Max Ultra / S8 Max Ultra (R&D) / Saros 10 / S9 MaxV Ultra /saros 10/saros 10R&D/saros 20 sonic Robot Vacuum Cleaner
HIGHLIGHTS
Please note that some accessories can be used across different models.
Replacing the vacuum's accessories every 3-6 months is recommended to enhance cleaning efficiency and protect the vacuum from potential damage.
ACCESSORIES
Main Brush: Helps absorb dirt, lint and hair into the dust cup.
*Note: Only use Roborock Detergent and do not use normal cleaning solution as it will cause the water pipe to get clogged and prevent the water from dispensing.
Shop with confidence. Our local support team is available to help with warranty claims, troubleshooting, and after-sales service.
Covered by our local warranty policy.
Get help with setup, troubleshooting, and service requests.